Elder Abuse Resources

ACE Publications

External Resources

Community Legal Education Ontario (CLEO)

Elder Abuse: The Hidden Crime, also available in French – Maltraiter une personne agee

Do you know a woman who is being abused? A legal rights handbook

Office of the Public Guardian and Trustee

The Role of the OPGT in Guardianship Investigations

Legal Services

Advocacy Centre for the Elderly (ACE)
Phone: 416-598-2656 or 1-855-598-2656
Fax: 416-598-7924

Community Legal Clinics
To find the community legal clinic nearest you, go to Legal Aid Ontario’s website at Legal Clinics – Legal Aid Ontario
Or, you can call Legal Aid Ontario:
Toll-free: 1-800-668-8258
TTY use Bell Relay Service: 1-800-855-0511

Queen’s Elder Law Clinic
Phone: 613-533-2102
Fax: 613-533-3110
Email: QELC@queensu.ca

Law Society Referral Service
1-855-947-5255 or 416-947-5255

Assistance Finding Services and Information

If you are in urgent medical or psychiatric attention, need help in an emergency or are in crisis visit your local emergency department, general hospitals or call 911

Non-emergency calls for Toronto Police: 416-808-2222

Contact a nurse at Health811 or by dialing 811

Elder Abuse Prevention Ontario – Seniors Safety Line: 1-866-299-1011

Toronto Seniors Helpline: 416-217-2077

211 Ontario: call 211

Home and Community Care Support Services (HCCSS) 310-2222

Ministry if the Attorney General – Victim Support Line: 1-888-579-2888 or 416-314-2447

Crisis Outreach Service for Seniors (COSS): 416-645-6000

Reporting Elder Abuse

Toronto Police Service – Elder Abuse

Ontario Provincial Police – Seniors Abuse

Retirement Homes Regulatory Authority (RHRA) – Reporting Harm or call the intake line: 1‐855‐275‐7472

Long-Term Care Homes – Reporting Harm

Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144 (Hours of operation: 8:30 a.m.-7 p.m., 7 days a week)

The Canadian Anti-Fraud Call Centre: 1-888-495-8501

Seniors Crime Stoppers: 1-800-222-TIPS (8477)

Elder Abuse Prevention Ontario Seniors Safety Line: 1-866-299-1011

General Information

Canadian Network for the Prevention of Elder Abuse

Government of Canada – Programs and Services for Seniors

Government of Ontario: Information about Elder Abuse

Ontario Human Rights Commission: Elder Abuse & Neglect

Ministry for Seniors and Accessibility

National Initiative for the Care of the Elderly (NICE)

Public Health Agency of Canada – Stop Family Violence

Ontario Federation of Indigenous Friendship Centres


Criminal Code of Canada

Fixing Long-Term Care Act, 2021

O. Reg. 246/22

Retirement Homes Act, 2010

O. Reg. 166/11

The Steps to Justice website offers step-by-step information about elder abuse and other common legal problems.