Consumer Protection

WARNING
Following the government announcement that liens on equipment, called Notices of Security Interests (NOSIs), are going to be retroactively abolished, financing companies have started taking aggressive action to enforce their claims against homeowners.

If you have been victimized by a home service and/or financing company and have had a NOSI registered on your home, you may be named in a lawsuit.
Please seek urgent legal advice if you are served with a claim.

ACE can provide summary telephone advice, information, and referrals on consumer matters, including remedies for unfair door-to-door sales practices under the Consumer Protection Act.

Consumer protection is the practice of safeguarding buyers of goods and services against unfair practices in the marketplace. Consumer protection measures are often established by law. These laws are intended to prevent businesses from engaging in fraud or specified unfair practices in order to gain an advantage over competitors or to mislead consumers. Consumer issues are regulated by a number of federal, provincial, and municipal government ministries and tribunals.